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Consumers. who are we talking about? were not talking about i am personal people. were talking about our mothers and fathers, brothers and sisters, if we can improve the marketplace for them i think we will continue to win the american public over time. >> the first agency in the history of the federal government and consumers are going to be able to go to your website and find out what their rights are in relation to credit card companies and mortgage companies and the like? >> lawrence, they a...

Consumers. who are we talking about? were not talking about impersonal people. were talking about our mothers and fathers, brothers and sisters, if we can improve the marketplace for them i think we will continue to win the american public over time. >> the first agency in the history of the federal government and consumers are going to be able to go to your website and find out what their rights are in relation to credit card companies and mortgage companies and the like? >> lawrence, they alre...

Impersonal people. were talking about our mothers and fathers, brothers and sisters, if we can improve the marketplace for them i think we will continue to win the american public over time. >> the first agency in the history of the federal government and consumers are going to be able to go to your website and find out what their rights are in relation to credit card companies and mortgage companies and the like? >> lawrence, they already can. one thing that weve already set up, theres a tell y...

Consumers. who are we talking about? were not talking about i am personal people. were talking about our mothers and fathers, brothers and sisters, if we can improve the marketplace for them i think we will continue to win the american public over time. >> the first agency in the history of the federal government and consumers are going to be able to go to your website and find out what their rights are in relation to credit card companies and mortgage companies and the like? >> lawrence, they a...