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IRS Services Improve but Are Still Lacking

A new report says that while some IRS services have shown drastic improvement, others are still lacking. Here’s where the IRS is falling short. The IRS has made significant progress processing its backlog of most tax returns and has cut telephone hold times, according to the Taxpayer Advocate Service (TAS). But other IRS services are still lacking. A review of the 2023 filing season identified the shortfalls.“The taxpayer experience vastly improved during the 2023 filing season. De...
Erinm Collins Taxpayer Advocate Service Customer Service Improvements Taxpayer Protection Program Advocate Service Protection Program
Source: yahoo.com

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