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TECH NEWS : TCS CEO K. Krithivasan challenges job reduction claims related to generative AI, emphasizing the need for tech talent. Gen AI innovation is expected b

India Business News: BENGALURU: TCS CEO K Krithivasan said that within a year, there would be a "minimal" requirement for call centres due to the rapid progress in AI tech.

TCS: Although no job cuts have been implemented so far, the adoption of generative AI could significantly transform customer support centres, which have traditionally provided employment to thousands of people.

TCS CEO K Krithivasan emphasizes the importance of returning to the office and highlights the value of observing colleagues and superiors in action. Learn why TCS believes the traditional office environment is the most effective work setting.

India Business News: TCS CEO affirms no reduction in hiring at India's top IT firm and emphasizes the importance of work from office for growth and learning.

Krithivasan has a bachelor’s degree in Mechanical Engineering from the University of Madras and a master’s degree in Industrial and Management Engineering from IIT Kanpur.

K. Krithivasan serves as the CEO and Managing Director of Tata Consultancy Services (TCS), a leading global supplier of IT solutions and consulting services. TCS's market valuation increased by the most amount among the top ten companies, from Rs 85,493.74 crore to Rs 14,12,412 crore (Rs 14 lakh cr)

In FY23, TCS generated US $27.9 billion in revenues with over 600,000 associates across 50 countries. In his prior role, Krithivasan was the Global Head of Banking, Financial Services, and Insurance (BFSI) Business Group.

​​Top officials close to the development said Krithivasan is preparing TCS to pivot towards artificial intelligence (AI) to ensure future readiness. This includes pushing innovation and incubation of start-up ideas, upskilling and cross-skilling employees with AI-based tools to leverage the potential arising from AI deployment in businesses.

Rajesh Gopinathan was one of the highest-paid employees of Tata Group and ended up bagging a commission of Rs 25 crore during his time as TCS Managing Director and CEO.