Patient Experience 2.0: A Shift in Priorities Defined by A Year of the Pandemic -
by Tim Dybvig, SVP of Patient Engagement at Experity Tim Dybvig, SVP of Patient Engagement at Experity The COVID-19 pandemic has upended the healthcare continuum within the past year, creating many roadblocks in the path towards high-quality care delivery. Amid these challenges, we have witnessed a significant shift in patient wants and needs, in addition to heightened demand for accessible, convenient clinical care. Notably, the desire for more care processes to be performed digitally has emer...
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