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Paper copy of their ticket after buying it online were a few of the problems. the business was missing consistency and it hurt customer relations. >> you never complain about growth, but you have to think about it as the growth cant complain about you. think about not whats best for the company, think about what is best for the guest. thats whats best for the company. >> community leaders didnt like the problem they were having, either. chris was take ton task for it. >> they call me into the pr...