Trainee Working News Today

>> reporter: dispatchers found the cell tower the call came through but that led to a dead end. then a lifesaver. a trainee working in the dispatch center for just three weeks did something many of us do every day. >> i plugged ryans name into google. >> reporter: that led to ryans linkedin page and then his facebook page. >> the most recent post was of his sons saying they were going to go rappelling at the blue ridge loop trail. >> reporter: suddenly his timeline became his lifeline. within tw...