Page 6 - Training Network News Today

Cheryl Williams-Hecksel is a clinical social worker with MSU’s School of Social Work. She coordinates the school’s Evidence-Based Trauma Treatment Certificate.

YOUNGSTOWN — Additional sections of West Federal Street, one of the busiest downtown roads, will be closed in the coming months, but a major part of the p

Article - Train Your Hospitality Staff To Elicit Kama Muta (Commonly Called That Warm, Fuzzy Feeling) - By Doug Kennedy - It’s something that virtually all humans have experienced in our lives, especially those who work in guest-facing jobs in the hospitality industry when we make an authentic, personalized, and heartfelt connection with another human. For me, it seems to happen more often with strangers, rather than with loved ones we routinely see.

Article - Doug Kennedy Announces Next Topic In His Webcast Training Series: Maximizing Textual Sales & Service Opportunities - Complimentary Registration Sponsored By Travel Outlook, Better Talent, and Track Hospitality Software

Columbus,Ohio-based Security Risk Management Consultants will evaluate MSU’s immediate response to the shooting, including law enforcement action.

The Office for Resource and Support Coordination will help community members navigate ongoing trauma and develop guidance for future communications and security measures.

DETROIT — Michigan State University has hired an outside firm to review its response to the Feb. 13 mass shooting that left three students dead and five critically injured. Interim

Kennedy Training Network Inc. (KTN) announced today that the topic for his next training webcast is: Five Reservations Sales Questions Your Team Should Be Asking Today’s Pre-Informed Callers, scheduled for April 17 from Noon – 12:40 pm EDT.

Peapack-Gladstone Financial CEO Doug Kennedy is betting that giving his workforce the same hospitality training hotel employees receive will lead to better customer service and a healthier bottom line.

Ahead of International Fact-Checking Day, Google shared a blog enumerating its efforts towards combating misinformation.