Ulrika Bies News Today

Retention of key talent is a major challenge in any industry but particularly the retail industry with its high turnover rates.

Ulrika Biesèrt, the chief human resources officer and global people and culture manager at Ingka Group, the parent to IKEA, shared how she looks after her 170,000 workers to ensure employee engagement, growth and happiness.

IKEA prides itself on having a strong company culture, but with so many people to manage globally it's easier said than done. Ulrika Biesèrt explains her approach.