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Fintech周報第191期:國泰人壽導入金控戰情室文化,逾300人居家辦公團隊如何打造一站式遠距投保平臺

國泰人壽在今年6月中通過保險局核准業務試辦的CVX泰好保平臺,在7月27日揭露遠距投保平臺上線後最新成果。截至7月25日,國泰人壽遠距投保件數達4.5萬件,遠距投保件數市占率為75%,內部更已有2萬名保險業務員使用該平臺。 國泰人壽執行副總林昭廷表示,當初在設計CVX平臺時,除了要兼顧客戶體驗外,還有3項考量點,包括透過遠距投保平臺能確認顧客的投保意願、顧客�...
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