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February 16, 2021
Well soon meet in your inbox. Please wait... “The company is looking to raise a $80 million round, which will be mostly fresh (primary) capital, and is in talks with several US-based SaaS-focused investors,” said one of the people. Founded in 2008 by Umesh Sachdev and Ravi Saraogi, Uniphore provides a suite of software-as-a-service products targeting conversational analytics, assistants and conversational security, among others. It counts BNP Paribas, NTT Data and PNB MetLife among its cust...
January 29, 2021
Chennai (Tamil Nadu) [India]/Palo Alto (California) [USA], January 29 (ANI/BusinessWire India): Uniphore, an early leader in Conversational Service Automation (CSA), has teamed up with global leaders, including Idiap Research Institute and Indian Institute of Technology Madras (IITM), and has joined the World Economic Forums (WEF) Global Innovators Community - an invitation-only group of the worlds most promising start-ups and scale-ups that are at the forefront of technological and business mo...
January 29, 2021
Uniphore unveils industry-first technologies to strengthen both agent and customer experiences in the contact center ANI | Updated: Jan 29, 2021 13:15 IST Chennai (Tamil Nadu) [India]/Palo Alto (California) [USA], January 29 (ANI/BusinessWire India): Uniphore, an early leader in Conversational Service Automation (CSA), today announced the addition of its new U-Trust portfolio and U-Assist Assurance solution to its portfolio. With these new solutions, Unipho...
January 29, 2021
Uniphore Unveils Technologies to Strengthen Both Agent and Customer Experiences in the Contact Center New RPA and Agent Security Solutions Set a New Standard for Customer Service Amid Era of Remote Work and High Customer Expectation PALO ALTO, Calif., Jan. 28, 2021—Uniphore, an early leader in Conversational Service Automation (CSA), today announced the addition of its new U-Trust portfolio and U-Assist Assurance solution to its portfolio. With these new solutions, Uniphore customers will be ...
January 27, 2021
Uniphore appoints industry veterans to board of directors to accelerate innovation and global expansion ANI | Updated: Jan 27, 2021 13:12 IST Chennai (Tamil Nadu) [India]/Palo Alto (California) [USA], January 27 (ANI/BusinessWire India): Uniphore, an early leader in Conversational Service Automation (CSA), today announced three new appointments to its board of directors - John Chambers, Andrea Ayers and Burt Podbere. Their combined experience in building ma...
January 22, 2021
Read Next Conversational AI tech company Uniphore acquired Emotional Research Lab, a video and emotion AI-based enterprise for an undisclosed price. Latter is a Spain based leading software company that uses AI and machine learning for identifying emotion and engagement levels over video interaction, in real time. Emotion Research Lab will formally join Uniphore’s team in the second half of 2021. With this new acquisition, Uniphore aims as combining Emotion Research Lab’s video-focused capa...
January 22, 2021
This is Uniphore’s second significant technology addition to its portfolio after acquiring RPA technology in October 2020
January 21, 2021
The News Scroll 21 January 2021 Last Updated at 10:20 pm | Source: PTI Uniphore acquires Spain-based Emotion Research Lab Outlook January 21, 2021 22:20 IST Uniphore acquires Spain-based Emotion Research Lab outlookindia.com 1970-01-01T05:30:00+0530 New Delhi, Jan 21 (PTI) Speech analytics software company Uniphore on Thursday announced the acquisition of Spain-based Emotion Research Lab for an undisclosed amount. Emotion Research Lab is a software developer that ...
January 21, 2021
Press release content from Business Wire. The AP news staff was not involved in its creation. Uniphore Acquires Emotion Research Lab and Adds Video AI Capabilities to Its Innovation Portfolio January 21, 2021 GMT SINGAPORE & PALO ALTO, Calif. & VALENCIA, Spain--(BUSINESS WIRE)--Jan 21, 2021-- Uniphore, an early leader in Conversational Service Automation (CSA), today announced the acquisition of Emotion Research Lab, a cutting-edge video and emotion AI company. Emotion Research Lab is a leading...
January 8, 2021
Uniphore Software Systems logo Uniphore ushers in a new phase of rapid growth and expands executive leadership team with New Chief Financial Officer ANI | Updated: Jan 08, 2021 11:34 IST Chennai (Tamil Nadu) [India]/ Palo Alto (California) [United States], January 8 (ANI/BusinessWire India): Uniphore, an early leader in Conversational Service Automation (CSA), today announced that it has hired Stephane Berthier as its Chief Financial Officer (CFO). Berthier...