Upselling Software News Today

Article - Guest Satisfaction: 8 Ways to Improve It - A modern hotelier knows that the crux of success isnt just about good interiors or fine dining; its about how guests feel during their stay. That feeling, often intangible yet unmistakable, encapsulates what the industry terms as guest satisfaction.

Article - Guide to Hotel Upselling - As the landscape becomes increasingly competitive, understanding and mastering the art of hotel upselling is imperative. This article delves deep into the world of upselling in the hotel sector, offering insights, techniques, and the undeniable advantages it brings to the table.

Oaky, the hyper-personalized hotel upselling solution, is excited to announce its integration with Stayntouch, a leader in providing cloud-based hotel property management systems (PMS) and guest-centric technology. Building upon their successful one-way integration, Oaky and Stayntouch now release a robust two-way connection, letting hotels across the globe, and in the US market specifically, unlock more benefits of automated upselling, driving increased revenue and enhancing the guest experienc...

Oaky, an award-winning hotel upselling software solution, announced today the winners of the Oaky Awards 2022. Carpe Diem Santorini was named the winner of Best Oaky Performer, while Shangri-La Kuala Lumpur was the winner of the Most Creative Upselling Award.

Oaky, the hyper-personalised hotel upselling software, recently launched its new automated in-stay upselling feature. This addition to the platform allows hoteliers to automatically promote add-ons and services to in-house guests via direct messaging and QR codes. This new module will simplify guest communication around upsells and make it even easier for travellers to customise their stay.

They say that genius is in simplicity. This conventional wisdom has been proven true many times. However, you might be surprised to discover that it also holds true when it comes to upselling.

Continuously enhancing your hotel guest experience can go a long way in boosting your hotels brand image and reputation. If guests enjoy their stay at your hotel, they are more likely to return and refer your hotel to others, helping you attract even more guests.

Once someone books a room, you can lean back and wait for them to check in, right? Not quite, as the pre-arrival stage is the perfect time to break the ice and build anticipation by sending an enticing hotel pre-arrival email.

Oaky, the hyper-personalised hotel upselling solution, is one of ORACLE Hospitality’s first partners to go live with the brand-new Oracle Hospitality Integration Platform (OHIP). This makes it cost-effective and simple for joint clients to leverage the seamless two-way integration between the upselling platform and the OPERA Cloud PMS. The goal of this new partnership is to drive innovation in the hospitality industry and allow hoteliers to level up their upselling results.

Oaky, the hyper-personalised hotel upselling solution, and Duetto, the leading revenue management software provider for hoteliers, are working now as strategic partners to enable dynamic room upgrade pricing. The goal of this new integration is to leverage Duetto’s automated pricing to seamlessly increase hotels’ room upgrade revenues.