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March 25, 2024
Upstream Works Announces AgentNow Solution for Instant Customer Service On Demand
March 7, 2023
/PRNewswire/ -- Recently Frost & Sullivan analyzed the contact center omnichannel agent engagement market and, based on its results, recognizes Upstream Works...
June 2, 2022
Leader in omnichannel contact center solutions introduces next-level innovation, providing agents with AI-powered guidance and automation for faster resolutionsWOODBRIDGE, Ontario, June 02, 2022 (GLOBE
May 5, 2021
Upstream Works Software Ltd.: Upstream Works Announces Amazon Connect Cloud Contact Center Solutions for Enterprises Upstream Works for Amazon Powers Personalized Omnichannel CX and Streamlined Operations Woodbridge, Ontario, May 05, 2021 (GLOBE NEWSWIRE) -- Upstream Works Software Ltd., a provider of Omnichannel Contact Center solutions, debuts Upstream Works for Amazon Connect (UWA), now on the AWS Marketplace. UWA offers cloud contact center solutions that are optimized for enterprises and e...