Directorates
Directorates The EMS has five directorates: Operations deals with the response to a wide range of incidents, such as fire, medical, rescue, water rescue and hazardous materials disasters. Employees are called FF/EMTs (firefighters and emergency medical technicians) as they fight fires and operate ambulances. Some are specially trained to cope with hazardous materials. Operations is also responsible for the Control Centre, which receives calls about disasters and dispatches emergency services....
Source: joburg.org.za