CMO's top 8 martech stories for the week - 25 November 2021
All the latest martech, adtech and customer technology news from Meltwater, OpenText, Braze, Tapjoy, Narrative Science, Tableau, Anyword, NICE, Google and aqfer
Source: cmo.com.au
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NICE inContact CXone Adds First-of-its-Kind AI to Drive Higher CSAT and Lower Service Cost
NICE inContact CXone Adds First-of-its-Kind AI to Drive Higher CSAT and Lower Service Cost NICE inContact , a NICEbusiness (Nasdaq: NICE)today announced the Spring 2021 release of CXone, which adds first-of-its-kind artificial intelligence (AI) innovations with Real-Time Interaction Guidance for agents, expands self-service capabilities, extends its digital-first reach, and empowers highly effective work-from-anywhere teams. With the Spring 2021 product release, organizations can now levera...
Source: finanznachrichten.de