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Salesforce Focusing on Customer Service from Anywhere

Salesforce Focusing on Customer Service from Anywhere As the nation begins to re-open and adjust to post pandemic realities, business leaders are realizing that many of the digital technologies implemented over the last year will likely remain permanent aspects of work culture. This fact may require additional changes to be made for the entire workforce, such as allowing employees to have flexible schedules and work from home more, or for retailers offering some of the same digital options cons...
Clara Shih Luke Bellos Stefania Viscusi Salesforce Focusing On Customer Service Service Cloud Workforce Engagement Service Cloud

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