IR's customized solution ensures a high-quality experience as the customer migrates from legacy to new platforms. SYDNEY, March 15, 2023 /PRNewswire/ IR (ASX:IRI), a leading global performance management and analytics provider, announced enhanced support for a Fortune 100 health insurance company transitioning its contact center to the Genesys cloud environment. The customized solution will monitor their on-premises and cloud ecosystems. "Our team at IR jumped on the opportunity to tailor a solution for this long-standing customer as they transition to the cloud. With deep domain expertise in correlation and multi-vendor capabilities and previous experience in this space,we emerged as the ideal choice for the customer to continue to partner with," said RodneyForeman, Senior Vice President - Americas, IR. IR has worked with this customer on the IR Collaborate suite of solutions for the enterprise and contact center. Given the migration to a cloud environment, IR can prov
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SmartViser (www.SmartViser.com) an industry leader in test automation products announce a series of events participation in the African region to address
The judges appreciating and applauding our local Filipino talents
Make no mistake about it. The tough preliminary is over and done with, same with the tougher semifinals stage.
Now, the remaining contestants will experience the toughest part of the competition that will beat all the other stag