Detailed text transcripts for TV channel - FOXNEWS - 20151024:18:19:00
>> exactly. there were v.a. employees that were zeroing out wait times in order to earn performance bonuses or appease managers. >> are we pretty certain that now we have a realistic picture at least on how bad things are or is there still folks cooking the books as far as you all can tell? >> we havent seen any evidence that there are still folk cooking the books but we have seen a gap between what veterans perceive their wait types to be and what v.a. reports they are. and thats a credit to th...
Zeroing Out Wait Times Performance Bonuses We Haven T Wait Types Scheduling System Government Facility
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