Warrant Activity News Today

good morning. it is a fairly cloudy start for money. some drizzle in the west, some heavier rain in scotland. that will push north eastwards through the day, with brighter skies in central and eastern areas. details later in the programme. good morning. its thursday, 2nd february. british gas is facing an investigation after using debt collectors to break into the homes of vulnerable people and forcibly fit pre—payment energy meters. the tactic — which results in someone�*s heati...

But said other agents might act differently. its a very unusual situation at the moment. and this kind of very aggressive debt collection just feels very, very unfair. british gas says, "the allegations around our third party contractor, arvato, are unacceptable, and we immediately suspended their warrant activity." ofgem has now confirmed its investigating, telling the bbc, "these are extremely serious allegations from the times. "we wont hesitate to take firm enforcement action." with no end i...

And we left and the radiators were cold. this agent offered tips on judging a customers vulnerability. if theyjust say, "oh, - im a single mum and ive got three kids", thats not vulnerability. i it is a vulnerability, but im a bit old school, a bit hard—nosed. i the reporter worked in teams enforcing warrants for british gas, which included the homes of a 77—year—old man, and a mother aged 25 with four children. how old are your children? my youngest is three years old. this woman said her...