Enterprises seek new contact center technologies and services to meet growing expectations and rising stakes for company reputation, ISG Provider Lens report says Enterprises across Europe and the
Companies keep improving customer experience with new technologies and services as work modes and consumer expectations change, ISG Provider Lens report says A growing number of enterprises in
LONDON A growing number of enterprises in Europe are achieving improved customer engagement through cloud contact centers as consumer behavior, work modes and relevant technologies evolve, according to a new research report published today by Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm
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