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Phone calls. you were one of the nicest, kindest, most helpful people. well make it right for you. we appreciate you telling the story. you didnt deserve this to happen. well help you out. >> thank you so much. >> all right. thank you very much. we biel ll be in touch. more with the studio audience after the break. stay with us. [ male announcer ] crabfest ends soon, so hurry in and try three succulent entrées. like our new snow crab and crab butteshrimp, just $14.99. only at red loter where we...