"An Empirical Assessment of Security and Privacy Risks of Web-Based Cha" by Nazar Waheed, Muhammad Ikram et al.
Web-based chatbots provide website owners with the benefits of increased sales, immediate response to their customers, and insight into customer behaviour. While Web-based chatbots are getting popular, they have not received much scrutiny from security researchers. The benefits to owners come at the cost of users’ privacy and security. Vulnerabilities, such as tracking cookies and third-party domains, can be hidden in the chatbot’s iFrame script. This paper presents a large-scale analysis of...
Source: uow.edu.au