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Complaints about telecommunications companies increase as Rogers outage top of mind | iNFOnews

TORONTO - Complaints about Canada's telecommunications companies were up 12 per cent from a year ago, while a service outage at Rogers Communications last summer helped make the company the most complained-about provider for the first time, according to a new report.
Mirko Bibic Cam Gordon Sammy Hudes Cole Burston Commission For Complaints Bell Canada
Source: infotel.ca

Rogers, Bell are the most complained-about providers: CCTS study

Yesterday, the Commission for Complaints for Telecom-television Services (CCTS) released its 2022-23 Mid-Year Report, revealing a 12 per cent increase in the number of complaints about phone, internet, and TV services in Canada. A total of 400 service providers are mandated by the CRTC to take part in the CCTS. For the first time ever,
Mirko Bibic Commission For Complaints House Of Commons Standing Committee On Industry Telecom Television Services Year Report Commons Standing Committee

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