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April 5, 2023
Rogers leads the way with 17.4 per cent of all complaints, says report
April 5, 2023
Yesterday, the Commission for Complaints for Telecom-television Services (CCTS) released its 2022-23 Mid-Year Report, revealing a 12 per cent increase in the number of complaints about phone, internet, and TV services in Canada. A total of 400 service providers are mandated by the CRTC to take part in the CCTS. For the first time ever,
April 5, 2023
Rogers leads the way with 17.4 per cent of all complaints, says report
April 5, 2023
Rogers leads the way with 17.4 per cent of all complaints, says report
April 5, 2023
Rogers leads the way with 17.4 per cent of all complaints, says report
March 24, 2023
The move comes after Bell and Telus said they would increase their daily prices in early March
March 23, 2023
Innovation Minister François-Philippe Champagne has asked the CRTC to examine recent price hikes on roaming plans.
August 12, 2022
The big breakthroughs in Canada's new wireless code are a ban on cellphone unlocking fees and a rule that teenage users cannot give permission for extra data or roaming charges. Other changes include a 15-day trial on any contract and rules to make contracts understandable.
November 20, 2021
A Kelowna family is no longer on the hook for a $11,000 cellphone bill from Bell, after the publication of Castanet's story.
November 20, 2021
A Kelowna family is baffled after receiving a cellular bill for over $11,000 from Bell. James and Stephanie Keisarion say a typical monthly bill for their