Working Call Centre News Today

Now, working in a telephone call centre and being the chief executive of a global marketing firm might seem worlds apart, but according to one ceo, it was the skills he learned cold calling customers for a double glazing firm, that were the making of him as a business leader. working call centre trained me to be a global ceo. at 16 years old and took a job in a call centre. i was selling double glazing, conservatories and kitchens and myjob was to call phone numbers out of the blue and persuade ...

Of double glazing that they didnt necessarily need. what it does is teach you that the personal skills and verbal skills and the persuasive skills and the persuasive skills that i ended up needing the rest of my life and it is funny because ten years later there are tricks and tips that i learned in that call centre that im using in some of the biggest boardrooms in the world and we are discussing multi million—dollar deals. when you are a ceo, selling is everything. persuading someone to work...