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Detailed text transcripts for TV channel - CNN - 20110421:11:07:00

One way to improve the performance of air traffic controllers is putting them in the cockpit. they get a chance to see how their communications impact a working flight crew especially during landings and takeoffs. >> it so valuable for air traffic controllers to see that teamwork thats happening and why we shouldnt give them a different instruction that theyre not expecting. >> i had controllers on board. it was a two-way dialogue and it helps both parties understand some of the work environment...
Air Traffic Controllers Working Flight Crew Work Environment 9 11 Town Hall Palo Alto

Detailed text transcripts for TV channel - CNN - 20110421:15:28:00

Ms. schiavo, thank you so much for joining us. we certainly hope a lot of these problems get addressed. thank you. one way to help air traffic controllers perform better is to show them what its like to be a pilot. so the government is reviving, its an old program that puts controllers in the cockpit. details from jeanne meserve. >> reporter: countless times a day, air traffic controllers and pilots converse. but do they really understand what one another is saying? >> on the way. >> sometimes...
Air Traffic Controllers Mary Schiavo Jeanne Meserve Working Flight Crew

Detailed text transcripts for TV channel - CNN - 20110421:14:05:00

In a cockpit to see exactly how their communications impact a working flight crew. particularly during takeoffs and landings. >> it really is so valuable for air traffic controllers to see at that critical point of flight that team work thats happening and why we really shouldnt give them a different instruction that theyre not expecting. >> reporter: renaldi did the training before 9/11. after the terror attacks the program was suspended because security became a paramount concern. as a result,...
Air Traffic Controllers Working Flight Crew Shouldn T Team Work 9 11 Transportation Security Administration

Detailed text transcripts for TV channel - CNN - 20110421:18:14:00

Weeks, air traffic controllers will be able to fly in a cockpit to see exactly how their communications impact a working flight crew, particularly during take-offs and landings. >> it is so valuable for air traffic controllers to see at that critical point of flight that teamwork thats happening and why we really shouldnt give them a different instruction that theyre not expecting. >> reporter: he did the cockpit familiarization training before 9/11. after the terror attacks the program was susp...
Air Traffic Controllers Take Offs Working Flight Crew Shouldn T Cockpit Familiarization Training 9 11

Detailed text transcripts for TV channel - CNN - 20110421:10:06:00

Fully staff the towers. what were seeing is the normal symptoms of somebody under enormous stress. the somebody happens to be the entire system. >> amid all the uproar of controllers sleeping on the job, the faa wants to put them in the cockpit to improve job performance. the agency is reviving an old program. air traffic controllers would now be able to fly in the cockpit jump seat to see how their communications have an impact on a working flight crew especially during the most important takeo...
Air Traffic Controllers Job Performance Cockpit Jump Seat Working Flight Crew Air Traffic Controller Shouldn T

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