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Better Workforce Management Improves Ecommerce Fulfillment December 23, 2020 The COVID 19 pandemic has forced a lot of changes, including increased demands on human resources in ecommerce fulfillment centers – calling for improved workforce management. According to Amazon, orders from small-to-medium-sized businesses went up by 60% in 2020, its biggest year yet. 3P sellers now make up nearly 55% of sales on Amazon’s marketplace. Those are a lot of orders for staff to receive, process, pack,...