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Where theyre not getting the kind of support and advice on the front end that they need and they drift and four years, five years, six years into it, they have got a bunch of credits, but it all doesnt result in actual graduation. and then they get discouraged. and thats an area where we know we can be making improvement as well. okay? and if youve got any other ideas, let me know. all right. okay. lets get a young person in here. right there. yeah. >> welcome to binghamton. >> thanks. >> presid...