Wall Street analysts expect Zendesk, Inc. (NYSE:ZEN – Get Rating) to announce earnings per share (EPS) of $0.11 for the current fiscal quarter, according to Zacks. Five analysts have issued estimates for Zendesk’s earnings, with estimates ranging from $0.07 to $0.12. Zendesk posted earnings of $0.13 per share in the same quarter last year, which […]
Visionary government agencies at the State of Tennessee have modernized the constituent experience by offering its 6.6 million residents support across chat, phone, and email with Zendesk. It also saved a quarter million dollars in annual maintenance fees by making the switch. Its most important metric, citizen satisfaction, has increased by 35%.
COMPANY NEWS: Customer experience automation ActiveCampaign is providing businesses with the ability to automate custom objects based on unique data i.