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Local restaurants in Albany are currently struggling with a string of scammers using GrubHub for free food. Are these problems happening in the Utica, Rome, and Syracuse area too? News 10 reports that dishonest customers have become aware of GrubHub’s no questions asked refund policies on orders. People have reportedly begun calling GrubHub looking for a refund by claiming they have not received their delivery, or part of it, when they clearly did. In one instance, a customer on Manning Boulevard in Albany was reportedly caught having placed orders with multiple establishments throughout the City of Albany over multiple nights, using different accounts and names. What the customer would do is place an order, change the delivery address last minute, then contact GrubHub asking for a refund claiming they never received their order.

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