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iTWire Thursday, 29 July 2021 12:19 Uniphore to acquire Jacada to transform customer experience
Shares Uniphore CEO and co-founder Umesh Sachdev
Uniphore announced its agreement to acquire Jacada, a customer experience pioneer with a low code/no code platform for contact centre automation.
Jacada’s automation software brings a proven track record of solving complex contact centre challenges and empowering the design and implementation of transformational customer experiences quickly and easily.
Combined with Jacada’s low code/no code platform, Uniphore’s conversational automation platform will empower businesses to easily automate key interactions across self-service and agent-assisted customer engagements. Uniphore says, with this comprehensive platform, business users can realise state-of-the-art digital transformation, resulting in significant ROI.
Uniphore
Uniphore to acquire Jacada to transform customer experience with advanced AI and low code/no code automation ANI | Updated: Jul 29, 2021 10:46 IST
Palo Alto/Atlanta (California/Georgia) [USA]/Herzliya [Israel], July 29 (ANI/BusinessWire India): Uniphore, a leader in Conversational Service Automation (CSA), today announced its agreement to acquire Jacada, a customer experience pioneer with the industry s leading low code/no code platform for contact center automation.
Jacada s advanced automation software brings a proven track record of solving complex contact center challenges and empowering the design and implementation of transformational customer experiences quickly and easily.
Combined with Jacada s innovative low code/no code platform, Uniphore s industry-leading conversational automation platform will empower businesses to easily automate key interactions across self-service and agent-assisted customer engagements. With this