R/GA Releases Global Research About the Power of Brand Relationship Design
60% of customers question repeat purchases; Extensive study reveals the truth about what makes people want to buy from brands again
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NEW YORK, Feb. 17, 2021 /PRNewswire/ Determined to define the next wave of brand innovation, R/GA launched a global proprietary research study focused on brand relationship design. In a new report titled, The Power of Brand Relationship Design, R/GA introduces the study s transformative findings from across six categories and nine markets in North America, Europe, Asia-Pacific and Latin America around creating more meaningful post-purchase customer experiences.