Applications for U.S. state unemployment insurance fell slightly last week while claims for federal benefits swelled, illustrating the persistent challenges in the system of delivering financial aid to the nation’s jobless.
Initial jobless claims in regular state programs decreased by 19,000 to 793,
The state Department of Labor & Industry plans to hire 120 additional staffers to handle phone lines and emails this month, and even more people next month, as
“High-risk decisions” and the override of important system controls were two of the several issues involving the Office of Unemployment Insurance and the Unemployment Insurance fund identified.
As North Carolina approaches $10 billion in state and federal unemployment benefit payments, the number of initial claims appears to be stabilizing in February.
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