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By Steve Carmody | Michigan Radio • 4 hours ago Credit Michigan Secretary of State s Office Facebook page. / Facebook Criticized for a massive backlog at local Secretary of State office branches, Secretary Jocelyn Benson says her department is taking steps to improve service. Benson implemented an appointment-only system during the COVID-19 pandemic. But the change from a walk-in system has not been well received. To address some of the concerns, Benson says her staff has come up with ways to work more efficiently to create the additional appointment times. “Our staff has said ‘you know what, we can take something that takes us 20 minutes and we’ll work extra efficiently to get it done in ten.and find other efficiencies as well so we can essentially cut that appointment time in half and free up another ten minutes to serve someone else,” says Benson.

United statesJocelyn bensonOffice facebookMichigan secretarySecretary jocelyn bensonMichigan secretary of stateஒன்றுபட்டது மாநிலங்களில்ஜாஸ்லைந் பென்சன்அலுவலகம் முகநூல்மிச்சிகன் செயலாளர்செயலாளர் ஜாஸ்லைந் பென்சன்மிச்சிகன் செயலாளர் ஆஃப் நிலை