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PTA issues directives for CMOs Business May 25, 2021 ISLAMABAD: Pakistan Telecommunication Authority (PTA) on Monday directed Cellular Mobile Operators (CMOs) to send mandatory confirmation messages to their consumers to get explicit consent for opting in or activation of value-added services, a statement said. CMOs have further been directed to submit compliance report within three weeks from issuance of the order. PTA received complaints from consumers that value-added services, including third party content / games, were sometimes activated by mobile operators without prior consent of consumers. PTA has taken serious notice of such complaints as activation of any value-added services without explicit consent of consumers is violation of Clause 9 (3) (vii) of “Telecom Consumers Protection Regulations, 2009”. “This step is expected to provide great relief to mobile consumers. PTA is committed to protect the interests of users of telecommunication services in Pakistan,”

Telecom consumers protection regulationsPakistan telecommunication authorityCellular mobile operatorsConsumers protection regulationsதொலை தொடர்பு நுகர்வோர் ப்ரொடெக்ஶந் ஒழுங்குமுறைகள்பாக்கிஸ்தான் தொலைத்தொடர்பு அதிகாரம்செல்லுலார் கைபேசி ஆபரேட்டர்கள்