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Leading by example - unlocking the power of DevOps throughout an organization

Read later Audio version Summary: Changing habitual work practices with DevOps doesn t have to be an uphill struggle, explains Thomas Martin of 27Global. Instead, try changing the routine with these practical tips for improvement. (© Franco Francisco Maria - Shutterstock) After nearly a full year of a global shift towards remote work, we ve reached the point at which we can evaluate what has succeeded and what hasn t in our new work-from-home normal. For software engineers, DevOps has proved to be one of the most useful methodologies for maintaining open communication, overcoming bottlenecks and hitting deadlines. DevOps is a set of practices that combine tasks of software development and IT operations. The goal is to shorten product development and provide continuous delivery capability while maintaining high quality. DevOps and Agile are complementary and our industry seem to be in agreement that bringing people together to collaborate is a better way to approach product de

Prioritizing service? Here s why you need to go deep

Read later Audio version Summary: It’s good that companies should worry about service, says Michael Ouissi of IFS. But bear in mind that complete service enablement requires changes to processes and core systems underpinning the business (© Elnur - Shutterstock) Ask any CEO about service and you’ll get a well-rehearsed discourse on how vital it is to put the customer first today more than ever. But is it that simple? The acknowledgement of the value of customer service as a competitive differentiator has accelerated as a result of the events of 2020. In soon-to-be-published research among 1,700 global executives, for example, we have found that a massive 74% of corporate respondents claim that guaranteeing a great customer experience has become more important because of the coronavirus pandemic.

What does the ERP of the future look like? Questions, considerations and conundrums

Read later Audio version Summary: ERP needs to change - but getting there is another matter. ASUG CEO Geoff Scott shares seven keys to the future of ERP, gleaned from ASUG reports and events on S/4HANA and SAP ERP projects. It s amazing how three little letters, configured in a certain order, can induce such a feeling of anxiety for businesses. These three letters can generate significant stress during software and system cutovers while also impacting day-to-day business productivity and operations. That trio of letters I m referring to is, of course, ERP. As a former CIO who s had plenty of experience rolling out ERP software, I know all about complexity and customization, integration and upgrades, and downtime and development.

5 CFO skills that will help finance leaders meet today s new challenges

5 CFO skills that will help finance leaders meet today s new challenges Read later Audio version Summary: Events over the past year have put a lens on finance and the need for faster insights and guidance amid change. That means CFOs and finance leaders need a broader set of skills, writes Workday’s Steve Dunne (© mrmohock - shutterstock) The post-pandemic world, when it arrives, will transform many aspects of business as usual. Workforces have shifted and many will stay remote. Supply chains disrupted by the pandemic have found new footing. Companies have rejiggered budgets and strategies to exist in a more digital-first world. And CFOs have played a key role in guiding these changes.

What FP&A teams need to know about AI/ML

What FP&A teams need to know about AI/ML Read later Summary: With a whole forest of abundant data to hand, how do finance leaders focus on the detail? Grant Halloran of Planful shares three reasons why AI and ML help enable continuous planning (© amenic181 - shutterstock) Finance leaders have more data at their fingertips than ever before. Then why is it so difficult to see the forest for the trees? Since the forest of data is so huge, finance professionals can find it difficult to pick out broader patterns, trends, or inconsistencies. These are the key insights that point to the bigger picture and ultimately, an organization s ability to be successful.

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