Airkit, a Palo Alto, CA-based low-code Digital Customer Experience platform, raised an additional $40M in Series B funding.
The round was led by EQT Ventures, with participation from Accel, Emergence Capital, Salesforce Ventures, and other existing shareholders.
The company intends to use the funds to accelerate investments in go-to-market and product development.
Led by Stephen Ehikian, CEO, and Adam Evans, CTO, Airkit provides a low-code platform which enables any brand to build hyper-personalized customer journeys for sales, service, or support that continue a single thread across any conversation channel (text, chat, voice, web, app).
In addition to its Series B funding, Airkit debuted the new Kittyhawk release of its Digital Customer Experience Platform. Kittyhawk offers a fast front-end development experience featuring more pre-built data models and templates, and additional API-based integrations. This release makes it easier to build a range of use-cases, such as custom
David Tyrie, Head of Digital, Bank of America
John Hoeppner, Head of US Stewardship and Sustainable Investments, Legal & General Investment Management America (LGIM America)
Karen Karniol-Tambour, Co-Chief Investment Officers for Sustainability, Bridgewater Associates
Lia Cao, Head of Wholesale Payment Solutions, JPMorgan Chase
Matthew Sueoka, Vice President and Head of Global Strategy, Partnerships & Enablement, Amex Digital Labs
Michael Sonnenshein, CEO, Grayscale Investments
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April 22 2021, 11:11 am | BY Kim Shaw | No Comments
McDonald’s Singapore celebrated this Ramadan with the launch of ‘My Happy Table’ via Publicis Communications Singapore. The physical activation uses technology and camera setup to help Singapore-based individuals “reunite” with their family in Malaysia. Through this experience, family members will once again be able to break fast together as though they are seated at the same table.
Set up at physical McDonald’s locations in Singapore and Johor Bahru, a full-sized hybrid table was created so family members from both Singapore and Malaysia can sit down together to have their McDonald’s meal. My Happy Table will be opened for public usage from 23 April to 28 April with call for entry starting on 19 April. The setup will be done within party rooms at the McDonald’s Canberra Plaza (Singapore) and McDonald’s Taman Desa Tebrau (Johor Bahru, Malaysia).
Sourced from TTEC.com
As healthcare organisations scrambled to cope with huge surges in patient numbers in the wake of the pandemic, the past year has seen a major change in the adoption of technology and digital services.
According to research by Aruba, a HPE company, as of last year the healthcare sector was among the furthest ahead in terms of its adoption of advanced technologies and the sense of urgency it felt around this. Around three-quarters of healthcare IT leaders had started to implement trials or applications in areas such as artificial intelligence (AI) (74%), Internet of Things (IoT) (76%) and machine learning (71%).
Top 100 U.S. Attractions Ranked in Digital Customer Experience Report
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AdAge-honored marketing agency, LaneTerralever, ranks 100 of the top U.S. attractions in their “2021 Attractions Digital Customer Experience Report” with the San Diego Zoo, Great Wolf Lodge, iFLY Indoor Skydiving and The Metropolitan Museum of Art leading the rankings.
Attractions Digital Customer Experience Report 2021 - 100 of the top attractions in the U.S. ranked based on their web, social, and brand experience presence PHOENIX (PRWEB) April 05, 2021 AdAge-honored marketing agency, LaneTerralever, ranks 100 of the top U.S. attractions in their “2021 Attractions Digital Customer Experience Report” with the San Diego Zoo, Great Wolf Lodge, iFLY Indoor Skydiving and The Metropolitan Museum of Art leading the rankings.