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Twilio acquires India s ValueFirst to boost customer engagement

Twilio acquires India s ValueFirst to boost customer engagement ​ By IANS | Published on ​ Wed, Mar 17 2021 14:21 IST | ​ 7 Views Twilio acquires ValueFirst Image Source: IANS News New Delhi, March 17 : San Francisco-headquartered cloud communication firm Twilio on Wednesday said it has acquired ValueFirst, one of India s leading Communications Platform as a Service (CPaaS) player, for an undisclosed sum. ValueFirst connects businesses with consumers over telecom (SMS and voice) and Internet (chatbots, email and over-the-top) channels. Last fiscal year, ValueFirst processed over 42 billion SMS messages and was one of India s largest messaging aggregators and CPaaS - Communications Platform as a Service - players. Twilio aims to benefit from ValueFirst s customers, market know-how and product offerings, to further scale their operations.

Twilio acquires India s communications platform ValueFirst to boost customer engagement

Twilio acquires India s communications platform ValueFirst to boost customer engagement IANSMar 17, 2021, 14:28 IST TOI Twilio on Wednesday said it has acquired ValueFirst, one of India s leading Communications Platform as a Service (CPaaS) player, for an undisclosed sum. ValueFirst connects businesses with consumers over telecom (SMS and voice) and Internet (chatbots, email and over-the-top) channels. Last fiscal year, ValueFirst processed over 42 billion SMS messages and was one of India s largest messaging aggregators and CPaaS - Communications Platform as a Service - players. Advertisement Twilio aims to benefit from ValueFirst s customers, market know-how and product offerings, to further scale their operations. India is an important market for Twilio and their customers. The country is experiencing significant growth and presents a number of opportunities in the areas of messaging, conversational

Infobip full offering of Customer Engagement and Service solutions now available on Microsoft Azure

Published March 17, 2021, 7:00 PM Global cloud communications company, Infobip today announces its full Communications Platform as-a-Service offering is now available on Microsoft Azure, thereby extending the enterprise customer base globally for Infobip – particularly in the finance, eCommerce and retail sectors, and allow it to expand its core market footprint.  The Azure deployment is the latest step in Infobip’s technology collaboration with Microsoft that sees Infobip adding its omnichannel capability to Microsoft’s platforms for the benefit of all enterprise and B2B customers seeking easy to scale customer engagement and customer service solutions that span contact center, marketing, security and authentication services. 

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