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Photo: 123RF Getting prompt and effective resolution of any problems consumers can t resolve directly with their telecommunications providers is a critical part of ensuring consumer satisfaction with their service, telecommunications commissioner Tristan Gilbertson said, adding the review was now required every three years. The telecommunications industry said it was looking forward to contributing to the review over the coming months, to ensure the service continued to provide a free independent service for residential and small business telco users. We believe there is always room for improvement, and we hope this review process results in a strengthened TDR scheme that is able to help even more New Zealanders if they encounter issues with their telecommunications services, Telecommunications Forum chief exeuctive Geoff Thorn said.

New zealandNew zealandersTristan gilbertsonTelecommunications dispute resolution schemeTelecommunications forumTelecommunications dispute resolutionGeoff thornபுதியது ஜீலாந்துடிரிஸ்தான் கில்பெர்ட்சன்தொலைத்தொடர்பு தகராறு தீர்மானம் திட்டம்தொலைத்தொடர்பு மன்றம்தொலைத்தொடர்பு தகராறு தீர்மானம்ஜியோஃப் முள்