SINGAPORE, May 15 She is going to be a bride tomorrow (May 16). But instead of anticipating her big day, patient service associate Nithiya Kamala spent yesterday fretting over plans that had been thrown up in the air again. This was because the government task force tackling the Covid-19.
Details 14 May 2021
Hotel G has apologised for declining a room reservation to an individual working at Tan Tock Seng Hospital. According to an image circulating online, the initial email to the guest said: Further to [the] tele-conversation earlier, we will not proceed with room reservation due to the possible risk exposed to the staycation guests, as you are currently working at Tan Tock Seng Hospital and travel to work daily.
On the image were captions that called out Hotel G for discriminating against healthcare workers. One of the captions said: We are advised to try to segregate from our families but how [can we do so] when we can t even book a room to stay in? . Another stated that healthcare workers are being treated like modern-day lepers while still serving the community. Hotel G s spokesperson told
Club Med’s Maldives resorts and resorts with domestic markets have opened in China, Japan and Malaysia
With travel having been disrupted around the world over the past 12 months, and as tourists get ready to go again in 2021, Club Med is keen to be the first option for travelers by engaging them virtually.
Even though consumer travel is still some way off returning to pre-pandemic levels in 2021, French travel and tourism operator Club Med’s focus for the year has shifted to prepare for the rebound post-pandemic.
As travelers gets ready to dust off their luggage and holiday clothes, the Fosun Tourism Group-owned travel operator is working on engaging with its guests to stay top of mind.
April 21 2021, 10:28 am | BY Kim Shaw | No Comments
Digitas has been appointed by Pan Pacific Hotels Group as the group’s CRM agency after a competitive pitch process. The CXP arm of Digitas focuses on understanding customer behaviours using data insights, which in turn informs the customer journeys and engagement programmes.
Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence that alleviates the stresses of today’s complex world. As the new CRM agency, Digitas will put the customer at the centre and conduct programme orchestration that includes customer journey mapping, email marketing strategy and creative as well as assume CRM operations such as data monitoring, marketing operations, technical and maintenance support.
Pan Pacific Hotels Group checks in with agency partner to build CRM momentum Details
Pan Pacific Hotels Group has appointed Publicis Groupe’s Digitas as its CRM agency following a pitch. Servicing the client will be the CXP arm of Digitas, which focuses on understanding customer behaviours using data insights, which in turn informs the customer journeys and engagement programmes.
As the new CRM agency, Digitas will put the customer at the centre and conduct programme orchestration that includes customer journey mapping, email marketing strategy and creative as well as assume CRM operations such as data monitoring, marketing operations, technical and maintenance support.