Fibre internet connections up by a third in one year timesofmalta.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from timesofmalta.com Daily Mail and Mail on Sunday newspapers.
The importance of the internet for business has never been so acute. The onset of the COVID-19 pandemic fuelled a strong impetus towards digital commerce with a
Maltapost waives processing fees for delivery of items with pre-paid VAT timesofmalta.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from timesofmalta.com Daily Mail and Mail on Sunday newspapers.
41 business owners and employees complete eCommerce training maltatoday.com.mt - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from maltatoday.com.mt Daily Mail and Mail on Sunday newspapers.
The recent market trends report issued by the Malta Communications Authority highlights Melita’s ability in attracting new customers. This positive trend appears in the internet and TV segments where the company has traditionally had the largest market share, as well as in the mobile postpaid market, where it is the second largest provider. In this latter segment, Melita took 43 per cent of new contracts in the first quarter of 2021.
At the same, the latest customer satisfaction research carried out independently for Melita has shown that, compared to other telecom operators in Malta, Melita has the happiest customers. Data includes a Customer Satisfaction Score of 8.9/10 and is backed up by a high tNPS (Transactional Net Promoter Score) of +61. These scores are generated through feedback from customers following an interaction with the company, placing Melita among the top operators in Europe in terms of customer satisfaction.