University of Maryland Upper Chesapeake Health (UM UCH) has appointed
Jo Anne Thomson, MN, RN-BC, CPXP, as vice president of patient experience.
Thomson comes to UM UCH after 21 years at University of Maryland Shore Medical Center in Easton, also a University of Maryland Medical System hospital. For the past six years she served as director of patient experience, where she expanded the role to include strategic direction, leadership and regional oversight for improving the patient experience.
She implemented a comprehensive service excellence approach called HEART that focused on several areas including team building and supporting and sustaining a culture of caring and accountability. Thomson also led “best practice” initiatives such as rounding, bedside shift report, employee recognition, service recovery and discharge. In addition, she leveraged technology to support and enhance patient experience in such areas as interpretative services and connecting patients and familie
4/23/2021, 6 a.m. . Courtesy Photo
Baltimoreâ More than 43,000 Marylanders sought crisis intervention for substance use and mental health through 211 Maryland in 2020. The nonprofit organization is responding to this need by partnering with Rx Abuse Leadership Initiative (RALI Maryland), an organization committed to ending the opioid crisis in Maryland, to reignite the statewide âStop the Stigmaâ campaign to support those with opioid addiction while raising awareness of the National Prescription Drug âTake Back Dayâ on April 24, 2021 in Maryland. Marylanders can opt-in to receive opioid-related text messaging support by texting MDHope to 898-211, and to request a free medication disposal bag.
âAs the central connector to health and human services statewide, we saw a spike in opioid-related calls for help last year and preliminary data for 2021 suggests even more people will be in crisis this year,â said Quinton Askew, president
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Baltimore, MD – The Herman & Walter Samuelson Children s Hospital at Sinai today debuts its brand-new Newborn Care Center, a state-of-the-art, family-centered unit offering innovative and nurturing care for premature infants with the most critical needs as well as for full-term babies. Designed with the latest hybrid approach to promote optimal infant care and family support, the new center includes 21 beds in the renovated and expanded Jennifer Gandel Kachura Neonatal Intensive Care Unit (NICU) and a six-bed Well-Baby Nursery. The hospital held a virtual celebration on Thursday, February 11 that featured video tours, patient and family stories, and then-and-now photos of NICU graduates.
1/30/21
Nicole T. Rochester, MD
Ongoing Series of Online Seminars in Partnership with the Maryland Hospital Association Features National Expert Nicole T. Rochester, MD
The Maryland Patient Safety Center (MPSC), the state’s official resource for patient safety issues and education, offers a series of online seminars in partnership with the
Maryland
Association to address vaccine hesitancy in healthcare workers, particularly those from communities of color. These initial programs are the first phase of a larger integrated approach the Maryland Patient Safety Center and Maryland Hospital Association are taking to address numerous challenges related to discrimination and implicit bias in healthcare.
Michelle Siri, executive director of the Women’s Law Center of Maryland said ‘It seems to be hitting women across all sectors, just in different ways. But of course, it is hitting those women who were already economically disadvantaged the hardest.”
It’s no secret the COVID-19 pandemic has disproportionately affected women. Of the 1.1 million people who left the workforce in the U.S., 865,000 are women. According to an analysis by the National Women’s Law Center, before the pandemic, women held 77% of jobs in education and health services. They now account for 83% of the jobs lost in those sectors.