DPIIT likely to release India s draft e-commerce policy this month
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DPIIT is trying to iron out differences among ministries on setting up an e-commerce regulator. Some ministries have suggested that the Central Consumer Protection Authority under the consumer affairs ministry should take up the role.
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New Delhi: The Department for Promotion of Industry and Internal Trade (DPIIT) is likely to release
a new draft of the proposed e-commerce policy by this month.
The DPIIT is trying to iron out differences among ministries on setting up an e-commerce regulator and its reach. Some ministries have suggested that the Central Consumer Protection Authority under the consumer affairs ministry should take up the role. The issue was discussed at an inter-ministerial meeting on Saturday to deliberate on the draft e-commerce policy.
22% of consumer complaints linked to e-commerce sector 22% of consumer complaints linked to e-commerce sector
Last Updated: Wed, Mar 17th, 2021, 09:42:39hrs
New Delhi: Twenty-two per cent of all complaints received from the consumers in the country are related to the e-commerce platforms, Leena Nandan, Secretary, Department of Consumer Affairs, said on Monday.
In an interaction with reporters on the occasion of World Consumer Rights Day, Nandan informed that on an average, 70,000 complaints are registered with the National Consumer Helpline (NCH) every month.
Out of this, 22 per cent grievances are related to the e-commerce sector, she added.
Other sectors which generate significant number of grievances include banking (8.6 per cent) and telecom (7.7 per cent). The number of convergence companies on the NCH platform has increased from 403 in 2017-18 to 647 now, with 98.5 per cent grievance redressal in April-December 2020, Nandan said.
VC funding up, Google s app fees down
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Last Updated: Mar 17, 2021, 07:55 AM IST
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In today s ETtech Morning Dispatch: India’s draft e-commerce policy; explained in two minutes; A clubhouse chat with Deepinder Goyal whose Zomato is lining up an IPO; and Google Play halves commission on first $1 million.
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Last year, India s GDP contracted by a massive 23.9% between April and June. Venture capital (VC) funding, however, seemed more or less immune to the virus, according to a report by Bain & Co.
Also in today’s letter:
A clubhouse chat with Zomato’s Deepinder Goyal
Google halves Play store commission
NEW DELHI: With the outbreak of the Covid2019 pandemic, e-commerce quickly became one of the most preferred modes of shopping in the country. A survey conducted by LocalCircles revealed that safety, competitive prices and ease of returns ranked as the top reasons for shoppers to trust in e-tailers. However, there are also frequent instances of buyers getting the shorter end of
Twenty-two per cent of all complaints received from the consumers in the country are related to the e-commerce platforms, Leena Nandan, Secretary, Department of Consumer Affairs, said on Monday.