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South Bend says more money needed for federal mandates, trash pickup
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New Coalition Issues List Of 5 Demands For Immediate MSD Rate Reductions
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MSD: What are sewer rates
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Water Bill Assistance Programs Leave Out Deserving Customers
Analysis of customer assistance programs at the nation’s largest water utility companies finds that many in-need customers are excluded.
A report released today by the Environmental Policy Innovation Center (EPIC) finds that customer assistance programs offered by large water utilities to help low-income customers pay their water bills are poorly designed and leave out deserving customers.
The report, H2Affordability: How Water Bill Assistance Programs Miss the Mark, evaluated assistance programs offered by 20 of the largest water utilities and found that a fifth did not offer any type of assistance program and those that did offer assistance, failed to meet the needs of their community.
Austin Water expands to offer multi-family financial assistance
By FOX 7 Austin Digital Team
Published
AUSTIN, Texas - Austin Water says that it has expanded affordability initiatives to provide financial assistance to Austin renters without dedicated water meters and accounts.
Effective immediately, low-income and vulnerable Austinites living in apartments and other multi-family dwellings will see a new credit on their monthly utility bill, which is designed to offset a portion of the customers monthly water and wastewater services.
Eligible participants will automatically receive a maximum $200 a year credit, which will appear on monthly billing statements as the Austin Water Multi-Family CAP Program Discount, says the utility.