10 Ecommerce Fulfillment Trends to Pursue in 2021 - Multicha

10 Ecommerce Fulfillment Trends to Pursue in 2021 - Multichannel Merchant


10 Ecommerce Fulfillment Trends to Pursue in 2021
January 20, 2021
The past year has redefined how Americans shop. Online order volume has risen exponentially. Buy online, pick-up in store (BOPIS) and curbside pick-up have become commonplace. Free shipping is practically an industry standard. Already underway prior to the coronavirus pandemic, ecommerce fast became the new normal – and it promises to be a force to reckon with this year.
What exactly does that mean for ecommerce fulfillment operations? Now more than ever, they must be strategic, sophisticated and responsive. Following are 10 key areas to master to be on top of your game in 2021.
CX Strategy

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