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this has to happen. i hope they're thorough." -i think the folks that were probably less interested in our help were more at the management level in nasa. in some cases, we're asking for data, and then they'd be like, "i can't give you that information right now, you're gonna have to go up through a very formal nasa chain of command to be approved." -i call it the managers' club. it's a type of a culture where there are rules of behaviour and ways of talking. you don't jump the chain of command. don't -- and that's insulting to go up to someone higher and ask directly. you're supposed to coordinate all your questions. -are you going to risk your career in nasa by standing up and arguing with the chain of command? -you don't talk bluntly or pose questions like that to a nasa manager. -because that can be very career limiting and you find yourself shuffled off into a windowless room,