28% of Small Businesses Don't Have a Website, According to New Survey Data With face-to-face business transactions curtailed by the COVID-19 pandemic, small businesses need an online presence now more than ever. While more than one in four small businesses (28%) don't have a website, 44% plan to create one in 2021. News provided by Share this article Share this article WASHINGTON, Feb. 11, 2021 /PRNewswire/ -- Even before the COVID-19 pandemic, many considered websites essential for modern businesses. Still, just over a quarter of small businesses (28%) have no website, according to a Top Design Firms finds that 46% of small businesses use in-house teams to manage their company website.