Share Gambling companies are required to monitor their customers’ activity and intervene if players rapidly increase the amount of money or time they spend online betting. Kindred banks more than £1.1 billion from bets each year, suggesting £48.3 million comes from potential addicts. But experts cast doubt on the number, saying bookmakers are unlikely to use the same measures as psychologists and researchers, and the real figure could be much higher. Last year a House of Lords committee estimated that 60 per cent of gambling losses came from a hardcore group of problem gamblers, who make up just 5 per cent of customers. Gambling companies are required to monitor their customers’ activity and intervene if players rapidly increase the amount of money or time they spend online betting. Kindred banks more than £1.1 billion from bets each year, suggesting £48.3 million comes from potential addicts (stock image)