Share this article Share this article SAN JOSE, Calif., April 27, 2021 /PRNewswire/ -- [24]7.ai, Inc., a recognized leader in conversational AI for both voice and digital customer engagement, announced a HIPAA-compliant AI solution for digital transformation of healthcare customer service. The [24]7.ai Engagement Cloud offers healthcare providers a simple way to dramatically improve both automated and agent assisted interactions with patients. Connecting patients with the information and services they need can be challenging, but is crucial to providing the consumer-like experiences people have come to expect. While many healthcare providers have enabled email correspondence to answer basic questions, they only offer limited support for more complex interactions involving other communication channels. [24]7.ai Engagement Cloud offers a seamless way for organizations to interact with patients on their terms, whether via a chat or a phone call, or through their mobile devices.