Sponsored Content provided by Mike Harrington - CEO & Owner, Carolina Retreats Owning investment real estate comes with its share of highs and lows. The joy of providing an exceptional hospitality experience and a knack for hosting can be very rewarding when you have guests that are able to enjoy your property as much as you do. However, with opening your door to so many, the inevitable accident is bound to happen, which can leave some questioning, “Why do we do this again!?" Any seasoned vacation rental homeowner or manager will tell you that occasional guest accidental damage comes with the territory of a successful investment property. Mitigating that damage and having a formal policy of how these issues are handled can go a long way to help take the anxiety out of the process for the property owner and guest.