Advocates worry seniors without computers may be left behind in vaccine distribution Computer access issues hampers efforts to vaccinate Hawaii seniors By Mahealani Richardson | January 21, 2021 at 4:49 PM HST - Updated January 22 at 5:44 AM HONOLULU, Hawaii (HawaiiNewsNow) - When Hilo Medical Center opened its vaccine call line, phones rang off the hook. âI would describe it as a crush of calls coming in,â said Elena Cabatu, director of public affairs. They found access to technology was a serious issue. Seniors without computers and email addresses â or someone who can help â are struggling to get appointments for COVID-19 vaccines. Registration for vaccines is primarily being done online.